Our Guest Services team is made up of luxury travel experts with over 25 years of experience in customer service. The team is there to ensure all your expectations are met and any requests are catered for.
We recently conducted a customer satisfaction survey to find out how likely our customers are to recommend Luxury Cottages to a friend or colleague. We are pleased to share our results which concluded with a net promoter score (NPS) of 70 for July 2023, an astounding result in comparison to the industry standard of 51. We value your feedback and will use this score to continue enhancing our services, ensuring the Luxury Cottages experience continues to exceed your expectations.
If you have any questions about any of our cottages or if you’d like some help with your booking, you are very welcome to get in touch with us.
We are always happy to help and go out of our way to tailor your perfect UK holiday.
